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clients say

We are proud of our work, so here are some testimonials from Compass Research clients.

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“Fran and Sue at Compass Research have always been a pleasure to work with. We have conducted multiple research projects with them over the years and continue to be impressed with the quality of the work delivered. They will always rise to the challenge of the brief, no matter how difficult it is in terms of complexity or timings, delivering well-constructed research activities which drive real actionable insight, both on-time and on-budget. We always enjoy their informative and engaging debriefs, the outputs of which enable our business to make informed, evidence-based decisions. Fran and Sue approach everything they do with passion, enthusiasm and expertise – we would highly recommend them.”

Eve Clowes, Head of Brand & Proposition
Police Mutual

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"I have worked with Compass for more than 3 years on a variety of business projects including researching brand-new products, propositions and creative development. The quality of their thinking and insight is outstanding and second to none in terms of marketing research agencies I have worked with over the past 10 years. Sue and Fran are passionate about what they do and exceed delivery expectations time and time again. They offer fantastic value for money and a personal service. Compass work in partnership with our business and out third-party partners and marketing agencies, prompting strong questioning to design great research. They offer Analysis Days in allow the business to work with them through the results and always make extremely clear deductions and recommendations at the debriefing sessions. I cannot recommend Compass highly enough."

Jacqui Rigby, Head of Sales and Marketing

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“I have worked with the team at Compass Research a number of times, and every time I have been impressed with the way they instinctively think from both the customer and the business perspective - whether that's at concept stage when we are establishing the parameters of the project and exploring the research options to get to the best possible result, at the creation/design stage - developing and nurturing ideas, formats and scenarios to ensure the work delivers tightly against the brief and finally the output stage - ensuring the results are presented in an insightful, immersive and energizing manner to meet the needs of me (the client)...They are my "Go To" Agency as in today's business world you want to work with people who you can trust, people you can learn from, people who can offer a different and informed perspective and people who can deliver as promised and that has always been Compass Research.”

Carl Sharples, Marketing Director

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“I have worked with Sue and Fran on several projects over the years. Without doubt they 'get it' when it comes to translating the brief in consumer research. They work hard to deliver on all requirements. Aside from that they are a pleasure to work with too!”

Sarah Jeffery
SLJ Interim Solutions Limited

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“Everyone was thrilled by your work. No other research agency could have gained the level of insight you did from this very difficult target market. We will undoubtedly ask you to help us again and again…”

Medical Protection Society

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Compass Research Limited demands the highest possible quality of recruitment for their clients. Often requesting complex and sensitive of respondent profiles, Compass stay close to the recruitment process, are challenging and never accept second best and it is for these reasons that we enjoy working so closely with them and that their clients always know that the research has been conducted amongst the target market they intended.

Sheryle Moran, Leeds Research Studio

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Compass Research were a core part of the team in defining the brand strategy for Our Future Health, and helped ensure that new insights from a diverse range of audiences were actionable and pointed. The research task was challenging because of the breadth of audiences, the complexity of the subject matter and the timeframe within which it needed completion. Not only did Fran and Sue manage this with efficiency and good grace (with both the agency, the client and the respondents), they were also not afraid to challenge us when necessary to achieve a better result!

Stuart Barnes, Brand Strategy Director at True North


Our services involve market research consultancy, development & design of brand positioning, market segmentation and sizing, proposition design & NPD, communication development, user journey mapping.