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Client Testimonial

"I thought I'd take the opportunity to provide some feedback to you regarding the Vox Pop interviews, insight and yesterday's conference.

I have been really pleased with the way everything has gone, especially given the very tight deadlines involved:

  • Accurate adherence to the objectives of the project
  • Detailed and insightful planning.  The question that you asked of us to define the research proposal were robust and challenging.  The accuracy of the final product reflected the quality of the planning
  • Friendly and Professional.  All the employees that took part in the interviews noted that you were very easy to deal with and put them at ease very early on in the interviews. 
  • Flexible and patient.  You adapted to teh 'CHI way of doing things' very quickly and I am personally very grateful for your positive attitude in being able to respond to the last minute changes to the brief
  • Quality output.  The SLT and everyone I spoke to at the conference yesterday were really very pleased with the quality of the 3 films.  It contributed to a conference that was very slick and smoothly delivered.  

I have already received a note from our Commercial Director this morning thanking me for the 3 films and the conference yesterday.  I think it's fair to say that all of the Senior Leadership Team were very pleased with the output and I would venture to say that I'll be calling on your services again before too long.


Matt Maguire
Project Manager CHI - British Gas (Central Heating Installations)

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