Latest digital syndicate by Compass is now available and provides key insight for financial services19-Feb-2013
As financial services struggle with how to embrace the digital era, customers remain disengaged from their providers and overall disillusioned with the financial sector. For those providers who want to, there are significant opportunities to mazimise digital channels, but it is important to get it right from the beginning.
Our newly launched insight conducted in association with Six Serving Men, provides an essential foundation upon which you can build your digital customer journey strategy, based on a sound understanding of consumers' real behaviours and preferences, rather than what the technology or the competition can do!!
This insight via a personal presentation is now available to purchase and will inform you about Consumers' expectations of the Digital channel specifically for Financial Services; what they experience, what they expect, what they prefer and the changing demands for consumers moving forward.
To obtain more information on this syndicated research and the critical insights you will receive click here, to open a short pdf document.
For more information call Sue Diamond on 01423 881788 or e-mail